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Technical Problems
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At JackieJackpot.dk we believe in "CARE" - Customers Are Really Everything. We recognize that our players really appreciate the ease of a no-download website and that's precisely why we built the JackieJackpot.dk Website with no download requirements. We take great pride in providing the very finest online Flash Games available anywhere in the world. Our JackieJackpot.dk Website offers many Interactive games, with the very highest quality graphics and sound effects, not to mention an ease of use that is second to none. If you have any technical problems please read our Technical Issues guidelines. For additional assistance please click on Contact Us. 1. NemID login problems. 2. Disconnection while playing. 3. System requirements for your computer. 4. About Adobe Flash software NemID login problems
Due to the Danish legislations all Danish customers have to use NemID to login. Read more at www.spillemyndigheden.dk
If you forgot your NemID User ID or Password, click here If you encounter problems during your login, please read NemID Support. For additional assistance please click on Contact Us Disconnection while playing
Unfortunately, communication problems over the Internet may cause sudden disconnections. We have designed our Interactive System to cope with such incidents in a manner that protects our Players from unjustifiable loss.
JackieJackpot.dk's Disconnection Policy is as follows: Any card purchased by a Player, but not used by such Player for any reason whatsoever, including technical failure, will be played automatically by the Interactive System on behalf of such Player. The outcome of the Play will be updated automatically into the Player's balance. When logging in following the disconnection the Player will see the outcome of the relevant Card by clicking on the "Game History" button. System requirements for your computer
Presently, JackieJackpot.dk's Website performs with Microsoft Windows Operating Systems Version 95 and above; To use NemID you need a newer web browser (eg Internet Explorer, Firefox, Chrome, etc.) and you must have Java program installed on your computer.
Cookies need to be enabled
You will need to enable cookies to view this webpage. We do not use cookies to store your personal information. However, we do use session-cookies to keep track of your login state (as a security precaution and to protect your privacy, if you have not performed a session activity within a couple of minutes you will be logged out).
If you are unsure how to enable cookies please click here About Adobe Flash software
The JackieJackpot.dk Team wants you to have a wonderful online game experience and has therefore chosen Adobe Flash software as the best software for our Players. The Adobe Flash Player is installed on 97% of Internet-enabled desktops worldwide.
Click Here to install Adobe Flash For more information about Flash go to: Adobe Flash Player Download Center. << Back to main help page
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